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Post 4: Creativity and Teams



Hennessey and Amabile (2010) explore the study of creativity, the creative process, and what supports and what hinders it, in their article, "Creativity".  One aspect that they examined in detail was the research available on the effects of a group or team environment on creativity. This is especially relevant to how school teams and families work together to address problematic behaviour.

Their review showed that diversity within a group can create social division that is detrimental to working creatively and collaboratively together. For diversity within a group to have a positive influence, interpersonal congruence (group members seeing others in the group as those others see themselves) needs to be in place. Polzer, Milton, and Swann (2002) further explain that when people believe that others in the group see them congruently it builds trust for the individuals that their ideas and voice will be valued and there will be little need for defensiveness or justification. If a classroom teacher, who was experiencing the problematic behaviour in their classroom, felt that their background, skillset, and experience was understood and valued by everyone else in the group, then the team could begin working at creative problem solving more quickly and efficiently.

Hennessey and Amabile (2010) further discuss 'psychological safety'--an environment where people feel that their input into a particular group setting will be received positively and with an open mind: "Psychological safety is crucial for creativity in organizations because creativity involves so much risk-taking, experimentation, and frequent failure"(p. 584). This idea connects well to creating safe spaces as outlined by Elaine Alec's book, Calling My Spirit Back (2020) in my previous post. Both of these articles that I have looked at here point out that diversity within the group are potentially beneficial, if the group is managed effectively. Polzer, et al (2002) suggest starting the group early with honest and upfront feedback on the group's view of what others in the group will bring and provide to the team efforts. While this could cause a significant rift if a viewpoint suggests a negative perception of another, the research shows that establishing the right working environment is likely worth it.


Hennessey, & Amabile, T. M. (2010). Creativity. Annual Review of Psychology61(1), 569–598. https://doi.org/10.1146/annurev.psych.093008.100416

Polzer, J. T., Milton, L. P., & Swann, Jr., William B. (2002). Capitalizing on diversity: interpersonal congruence in small work groups. Administrative Science Quarterly, 47(2), 296+. https://link-gale-com.proxy.queensu.ca/apps/doc/A93463213/AONE?u=queensulaw&sid=bookmark-AONE&xid=f9280f3f

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